Cookie Policy
This website is built to run without unnecessary tracking. Here's what that means in practice.
Last updated: 12 November 2026
What Are Cookies
Cookies are small text files that a website can store on your device. They can be used to remember your preferences, keep you signed in, or track how you use a website.
Our Current Approach
This website only sets cookies if you agree to them. When you first visit, a banner asks whether you accept analytics cookies; nothing is set unless you click Accept. Cookies are also set if you choose to open our live chat (see below). We do not use advertising, marketing or social media tracking cookies.
To block spam, our contact form briefly keeps a one-way scrambled (hashed) version of your IP address on our server. This is not a cookie stored in your browser and is not linked to the content of your enquiry.
Staff Area
Our private website management area (used only by ETECHTICS staff) sets one strictly necessary cookie to keep staff signed in. It is never set for website visitors and is deleted when the browser is closed.
Analytics Cookies
If you click Accept on our cookie banner, we use Google Analytics to understand how visitors find and use this website, for example which pages are visited and for how long. Google Analytics sets cookies whose names start with _ga, which last up to 2 years. The reports we see are statistics and do not tell us who you are. If you click Decline, Google Analytics is not loaded at all.
You can change your choice at any time: open cookie settings. Google explains how it uses this information at policies.google.com/technologies/partner-sites.
Live Chat
Our live chat is provided by tawk.to. It only loads when you click the “Chat with us” button, so if you never open it, no chat cookies are set. Once it loads, tawk.to sets its own cookies so your conversation can continue as you move between pages, and it receives technical details such as your IP address and browser type. If you start a chat, your browser also remembers this (in local storage) so the chat reopens on your next visit. You can read how tawk.to handles information in its own privacy policy at tawk.to.
If We Add Other Tools
If we ever add analytics, embedded videos, chat widgets or other services that use cookies, we will update this policy first and, where the law requires it, ask for your consent before those cookies are used.
Managing Cookies in Your Browser
Most browsers let you see, manage and delete cookies in their settings. Blocking cookies does not stop you from using this website, because it does not depend on them.
Contact Us
Questions about this policy can be sent to [email protected].